70% of your support tickets. Resolved automatically. You own everything.
CustomerCoeur is a customer support solution deployed inside your own infrastructure. Your data stays with you. No SaaS. No surprise bills.
CustomerCoeur
Online
Customer support is broken
Volume
Your agents spend 80% of their time answering the same 20 questions. Over and over again.
SaaS Cost
$500–3,000/mo for a generic tool that doesn't know your business and raises prices every year.
Loss of Control
Your data on their servers. Their AI trained on your data. When you leave, you lose everything.
An AI agent that works for you. Not against you.
CustomerCoeur automates your support without compromising quality, security, or control.
70% tickets resolved automatically
24/7 instant response without human intervention.
Your data stays with you
No conversation leaves your infrastructure. Native GDPR compliance.
Zero monthly subscription
Pay once. Own it forever.
Connected to your existing tools
Google Drive, Notion, Shopify, Stripe, Zendesk, and more.
Humans stay in control
Smart escalation. Your team supervises. You remain in charge.
How it works
Free Audit (30 min)
We analyze your stack, most frequent tickets, and tools. You know exactly what we'll build and what it costs. No commitment.
Deployment (3–5 weeks)
We connect CustomerCoeur to your document sources, business tools, and website. Configured to your tone and escalation rules.
You Keep Everything
Code is yours. Agent runs on your infrastructure. Team trained. You're fully autonomous.
Free Audit (30 min)
We analyze your stack, most frequent tickets, and tools. You know exactly what we'll build and what it costs. No commitment.
Deployment (3–5 weeks)
We connect CustomerCoeur to your document sources, business tools, and website. Configured to your tone and escalation rules.
You Keep Everything
Code is yours. Agent runs on your infrastructure. Team trained. You're fully autonomous.
Our packages
A one-time investment. Not a subscription.
Everything you need to automate customer support via chat. Deployed on your infrastructure.
Chat Widget powered by AI
- Custom branded chat widget
- RAG pipeline + document connectors
- 24/7 instant responses
Ticketing System
- Intent & sentiment detection
- Configurable system actions
- Smart escalation to humans
Admin Panel & Analytics
- Real-time supervisor interface
- Full admin panel
- Automatic reports & analytics
From $6,000
One-time investment · You own it
Everything in the Text pack, plus: voice interface (STT/TTS), camera vision, voice sentiment analysis, auto call transcription to CRM, and enhanced GDPR.
Everything in Text Agent, plus:
- Voice interface (STT/TTS)
- Camera vision
- Voice sentiment analysis
- Auto call transcription to CRM
- Enhanced GDPR (voice + camera)
From $18,000
One-time investment · You own it
Always included
In both packages, no exceptions.
Chat Widget powered by AI
- Custom branded chat widget
- RAG pipeline + document connectors
- 24/7 instant responses
Ticketing System
- Intent & sentiment detection
- Configurable system actions
- Smart escalation to humans
Admin Panel & Analytics
- Real-time supervisor interface
- Full admin panel
- Automatic reports & analytics
CustomerCoeur vs. traditional SaaS
| Criterion | Zendesk / Intercom | CustomerCoeur |
|---|---|---|
| Product ownership | Never — you rent | Total — you own it |
| Recurring cost | $500–3,000/mo | $0 after deployment |
| Your data | Their servers | Your infrastructure |
| Customization | Limited by their product | Total — adapted to your business |
| Dependency | Total | Zero |
| If you stop | You lose everything | You keep everything |
| 3-year cost | $18,000–108,000 | $6,000–10,000 |
Intercom charges $0.99 per AI resolution. At 1,000 tickets/week, that's $47,520/yr just for AI.
Results proven by the industry
68%
Reduction in cost per ticket after AI implementation — McKinsey, 2025
32 min
Average resolution time with AI, vs. 36 hours without — Freshworks, 2025
$3.50
Return for every $1 invested in support automation — MarketsandMarkets, 2025
70%
Tickets resolved without human intervention — ServiceNow, 2025
We're looking for 2 pioneer companies for a preferential-rate deployment. In exchange: a testimonial and the right to share your results.
Putting the customer at the heart of every interaction.
Customer support shouldn't be a cost center. It's your most powerful loyalty lever.
Speed
Response in seconds, not hours. Your customers stop waiting.
Quality
Accurate, personalized answers, in your brand's tone of voice.
Satisfaction
A well-served customer comes back. And talks about you.
“Companies should own their tech, not rent it forever.”
Mamadian
Founder of CustomerCoeur
Frequently asked questions
Start your free audit
30 minutes to understand your situation and give you a clear plan.